Holbrooks Community Centre, John Shelton Drive Holbrooks, Coventry CV6 4JU, United Kingdom

Policy Coverage

This policy applies to all Council members, employees, contractors, volunteers, visitors and clients of the Company.

If there is an inconsistency between requirements applying to the Company under a law of our country and under a law of a foreign jurisdiction, then the Company will comply with the law.

What personal data do we collect?

Information you give us

When you visit this website you may be asked to provide certain information about yourself, including your name and contact details.

Automatic Information

We automatically receive and save certain types of information whenever you interact with this website. We use the information to monitor website traffic and to assist with the navigation and user experience of the website.

Information that we will automatically receive includes:

  • Requested URL (Uniform Resource Locator)
  • IP (Internet Protocol) address (this may or may not identify a specific computer)
  • Domain name from which you access the internet
  • Referring URL
  • Software (browser/operating system) used to access the page
  • Date and time pages were visited

Data Management Procedures

This information is used to carry out business functions, registration and records management. Additionally, this information may be used for:

  • Internal marketing purposes and online behavioral advertising, which include, but are not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you;
  • Fostering communication and awareness of our site, programs and events through social networks and vis-à-vis any of digital platforms;
  • Sharing with our education partners, and approved select vendors or associates who are performing services on our behalf;
  • Analyzing and improving website and service performance and delivery, analyzing how sites and services are being accessed and used;
  • Testing, correcting and improving our content, applications and services;
  • Developing new applications, products and services;
  • Improving customer/student experience and retention, analyzing outcomes and preferences.

Data Usage by Third Parties

We may also obtain Personal Information from Partners, Service Providers, and publicly available sources, which may be combined with other Personal Information we have collected. For example, we may receive Personal Information about you from other services which you have attended; third-party platforms or accounts that you connect to or integrate with one or more of our Services; Service Providers that we work with to verify, update, or append data to the information that we have otherwise collected about you and to identify prospective clients or other individuals who may be interested in our Services.

Confidentialyty and security

Emphasis on Privacy and Security

We prioritize your privacy by implementing modern security technologies that protect your personal information. Only with your consent do we collect individual user details, and we use this information strictly for its intended purpose. Additionally, you may request the secure deletion of your personal data at any time.

Amendments to the Present Privacy Notice

We reserve the right to make changes to this Privacy Policy at any time by posting a new version on our site. The new version will become effective on the date it is posted, which will be listed at the top of the page as the new Effective Date. We encourage you to review this Privacy Policy regularly to stay informed of updates that affect you.

Adaptive Cookies

A cookie is a small data file, often including an anonymous unique identifier, that is sent to your browser from a website's servers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you wish to delete any cookies that are already on your computer, please refer to the instructions for your browser to locate the file or directory that stores cookies. If you reject all cookies, you may not be able to use some features of the Service.

More information on how we use cookies on company's website can be found here.

Company allows other entities that show advertisements or provide services on some of our web pages to set and access their cookies on your computer. Other entities' use of their cookies is subject to their own privacy policies, and not this policy. Advertisers or other entities do not have access to company's cookies.

Connected Policies

We commit to the privacy of your personal data, which won't be disclosed to third parties uninvolved in our agreements without a legal requirement or your explicit consent. Following the completion of contractual duties, your data will be secured and later purged in line with legal statutes, provided no consent is given for its further use. Only essential details necessary for contract execution, such as your name and address, will be disclosed to suppliers to facilitate service delivery.

Your Control Over Data Ownership

Subject to the law, you may have the right to: confirm that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, resist the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. The right to access your personal data may be limited in some circumstances by local law requirements. To exercise these rights, please email us.

Legal Guidelines for Data and Privacy

Our data retention strategy is carefully aligned with legal requirements and operational needs, ensuring that personal data is only held for as long as necessary to achieve the purposes for which it was collected or to comply with legal obligations. Once these conditions are no longer applicable, we proceed with the secure deletion or anonymization of the data. However, for compliance with legal, tax, or regulatory requirements, certain data may be retained on backup or archival media. We transparently disclose these practices to you, reinforcing our commitment to responsible data management and protection.